Programmers Agile Experience Used In Developing
New E-commerce Platform

A leading company in the energy sector turned to Programmers’ expertise to develop a new e-commerce platform – one that brings together all of its services to residential customers. You can now purchase its products and services in a 100 percent digital environment.

One leading company in the energy sector for over 20 years wanted to go beyond keeping pace with the competition. They wanted to prepare for the eventual opening of the free energy market and come out ahead of other energy suppliers. So this leading company in the energy sector turned to Programmers’ expertise to develop a new e-commerce platform – one that brings together all of its services to residential customers. You can now purchase its products and services in a 100 percent digital environment.

We conceived and developed this platform using the Agile Experience, Programmers’ exclusive methodology. We combine Agile practices and processes with our digital expertise to accelerate getting the platform to market. The Agile practices we used, and the alignment between teams and business needs, were essential to respond to user feedback and build a modern product. With these, we brought the first source of online revenue for this client.

 

A Successful Product

According to the company’s Head of B2C Business, the use of Programmers methodology was fundamental in their platform’s development.

Programmers’ Agile Experience guaranteed us a significant time gain, allowing rapid and dynamic testing of the product for course corrections when necessary. With the sprints, we had a real sense of the product’s progress and could make adjustments quickly. Incorporating the Agile culture showed us new ways of implementing digital products in this transformation, so we can focus on the customer experience.

Head of B2C Business

Leading company in the Energy sector

Fully integrated with the company’s ERP and CRM, the e-commerce platform aggregates all the company’s interactions with its clients. We used a modern architecture with microservices and server-less components. This came with a host of benefits:

  • Ensuring the platform’s high performance.
  • Facilitating future updates with new features and improvements.
  • Enabling the platform to react to market changes more quickly.
  • Adding scalability and easy evolution.
  • Optimizing the final cost of maintenance.

Next, we collected data on consumption patterns and used analytics to guide future business decisions. “We will need more and more data to navigate in this digital environment, which is something totally innovative for such a traditional sector as energy. We’ve already defined 300 indicators for mapping,” commented the Head of B2C Business.

There is a wide range of services available in the new e-commerce platform, from solar panel installations and electric car chargers to insurance and residential maintenance services.

 

A Successful Partnership

The partnership between Programmers and this leading energy company is ongoing since 2015. It is a truly consolidated partnership on several areas of the company, all focused on innovation and digital transformation.

For the Head of B2C Business, Programmers’ choices in the development of the e-commerce platform spoke to their training and experience. “…A high degree of knowledge in the industry certainly credited Programmers as a partner in this initiative. Another strong point is that it is a company that favors close relationships with the customer, which gave us confidence and security. And the fact that they have Agile DNA guaranteed the synergy that we needed to develop this innovative product for the energy market.”

The Programmers Agile Experience provides an incremental and interactive way to develop digital platforms for businesses in various industries. Through this methodology, Programmers ensures full alignment between the company’s product leadership, stakeholders, and every area involved in the product development. It evolves with customer feedback and internal prioritizations, allowing companies to innovate with agility.

The results? Digital products with quick value generation, flexible implementation scope, and early ROI.

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