Brief

A leading international company in the insurance and financial services sectors recognized the need to transform its data initiative into a comprehensive data product to achieve greater flexibility, scalability, and agility in its operations. With the expertise of Programmers Inc., it successfully restructured its Analytical Platform to treat data as individual products, that effectively serves all business areas.

About the Client

The international insurance company offers a wide range of insurance products, including auto, home, life, health, and business insurance. Additionally, providing various financial services such as financing, credit cards, private pensions, and capitalization.

The Problem

The insurance company’s technology and data teams have always been committed to fostering a data-driven culture. However, to continue delivering maximum value, several data challenges needed to be addressed:

1. 1. Improve data processing performance and reliability
   2. Eliminate manual data ingestion and processing
   3. Remove data silos and establish a cohesive data platform
   4. Support advanced data analytics and future AI-related solutions

The end goal was to create a modern, robust, and flexible data platform that could support business needs for years to come, thereby strengthening its data-driven culture.

Our Solution

Programmers Inc. leveraged its deep expertise in modern data platform architecture and highly skilled data teams to find an ideal solution tailored to the client’s needs.

Initially, the focus was on maintaining and administering the client’s data platform, increasing analytical maturity, and automating processes to enhance security and reliability. Over time, this evolved into designing a comprehensive data architecture that could support both current and future data needs. Here’s how Programmers Inc. surpassed the client’s goals:

1. 1. Centralization
      We created a centralized Data Warehouse with a star-schema model, implementing ETL (Extract, Transform, Load) processes to consolidate data and reduce data silos.
   2. Automation
      Programmers Inc. automated data extraction, ingestion, and processing to improve data reliability, security, and performance.
   3. Cloud Migration
      Migrated legacy ETL solutions to a cloud environment using services like Azure Data Factory (ADF) and Azure Synapse Analytics to optimize productivity and reduce maintenance costs.
   4. Processing Distribution
      Tools such as Databricks and Spark replaced database procedures to boost performance and scalability.
   5. Self Service Analytics
      Power BI was used to deliver business insights through relevant KPIs and enable self-service analytics for end users.

With a solid data architecture in place, the insurance company could expand its data intelligence capabilities. Our Data Science Team collaborated with their Technology and Marketing Teams to develop a predictive model for client churn. This model helps identify clients at higher risk of cancellation, allowing the client to implement targeted strategies to reduce churn.

Technologies

Client Results

Outside of reaching and surpassing their intended goals, the implementation of this comprehensive data deployment and collaboration resulted in the following benefits:

1. 1. Cost Reduction
      Improved data movement processing reduced operational costs.
   2. Enhanced Data Governance
      Increased data security and protection through improved governance practices.
   3. Scalability
      A modern, flexible data platform that supports advanced analytics and AI implementation.
   4. Personalized Insights
      Enhanced support for specific business challenges through data and predictive insights.
   5. Operational Agility
      Increased agility in responding to business needs.
   6. Data Democratization
      Broader access to data insights across the organization, empowering various teams to make informed decisions.

How to Make This Happen for Your Business

Transforming this international insurance company’s data initiative into a comprehensive data product has significantly enhanced its data capabilities, providing a scalable, flexible, and secure platform to support its business goals. This success story demonstrates how leveraging modern data solutions can drive innovation and efficiency in any organization.

Contact us today to learn more about our Data Analytics Solutions and how we can help you achieve your business goals!

Get in Touch with Programmers Inc. to get in touch with your data.